Re: Play online is greyed out - Page 2 - Answer HQ

Platform: Ps5 PSN ID/Xbox PSN: Darkwraith1971 Region: US Are you using an internal or external drive? Internal drive : Internal drive PS5 Are you by demongodz

Re: Play online is greyed out

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  • Report UltimateOutcast★★★ Newbie February 2023 It’s because this “$70 game“ there’s a piece of dog * run by a dog * company. I’m on PS five and I have a wired Internet dude there’s no way I should be getting this error. It’s on them, but they refused to fix it. Message 11 of 18 (701 Views)Reply 0

Re: Play online is greyed out

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  • Report demongodz★★★ Newbie February 2023 Platform: Ps5 PSN ID/Xbox PSN: Darkwraith1971 Region: US Are you using an internal or external drive? Internal drive : Internal drive PS5 Are you using an HDD or SSD? SSD Date this issue started (is it still happening?)? Since launch, still happening Saturday february 19 still going today on monday Is anything else happening? just go online is greyed out. If possible, share a Screenshot or Clip.. Message 12 of 18 (683 Views)Reply 0

Re: Play online is greyed out

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  • Report bloodiewolf27★★★★★ Newbie February 2023 So is this happening too every one on xbox series x? I haven’t been able too play with friends or family that I talked in too get the game for us not to play together!!! Message 13 of 18 (681 Views)Reply 1

Re: Play online is greyed out

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  • Report 626e85946db0013b★★★★★ Newbie February 2023 Had this too I just connected my psn to my ea account try the Xbox equivalent of this also shut app and come back when you do it if play online greyed out in the main menu that means your already online which is kinda weird try having a friend send you a request Message 14 of 18 (678 Views)Reply 1

Re: Play online is greyed out

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  • Report Community ManagerEA_IlliumCommunity Manager February 2023 @Tanman4223 To confirm have you reached out to support on help.ea.com to look into your account? *Accept as Solution button- If a post answers your question please let us and other players know by hitting this button. *Me Too button - ‘Me Too’ helps us track how many players are also experiencing that issue. Definitely make use of this button. *XP button - Say Kudos and help players ‘Level Up’ by giving them XP for helpful posts. Message 15 of 18 (615 Views)Reply 0

Re: Play online is greyed out

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  • Report Community ManagerEA_IlliumCommunity Manager February 2023 Hi @bloodiewolf27 @626e85946db0013b I wanted to confirm if you still running into an issue with the online option is greyed out? If so would it be possible to get the information request above? *Accept as Solution button- If a post answers your question please let us and other players know by hitting this button. *Me Too button - ‘Me Too’ helps us track how many players are also experiencing that issue. Definitely make use of this button. *XP button - Say Kudos and help players ‘Level Up’ by giving them XP for helpful posts. Message 16 of 18 (614 Views)Reply 0

Re: Play online is greyed out

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  • Report SomethingPawful★★★★ Novice February 2023 On Playstation 5, this error occurs when you leave the game running while putting the console in sleep mode. After restarting the game, the issue is resolved (at least until you leave the game running in the background again before putting the console to sleep). Try restarting the game when this happens. And make sure to close the game out before putting your console to sleep. Hope this helps Xbox owners as well. Message 17 of 18 (603 Views)Reply 0

Re: Play online is greyed out

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  • Report Community ManagerEA_IlliumCommunity Manager March 2023 Hi Everyone, I wanted to pop into this thread really quickly and check if the update from today has helped with this. Thanks! *Accept as Solution button- If a post answers your question please let us and other players know by hitting this button. *Me Too button - ‘Me Too’ helps us track how many players are also experiencing that issue. Definitely make use of this button. *XP button - Say Kudos and help players ‘Level Up’ by giving them XP for helpful posts. Message 18 of 18 (536 Views)Reply 0 - Prev
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